Our Privacy Policy

Privacy Policy
1. PURPOSE OF THE PRIVACY POLICY
Kanuninevin ("Kanuninevin.com") attaches great importance to the protection of the privacy and personal data of its website visitors and mobile application users (both hereinafter referred to as "User"). Especially T.R. Kanuninevin.com, which takes all kinds of technical and administrative measures to comply with the provisions of the legislation to which it is subject, including the Constitution and the Personal Data Protection Law No. 6698 ("Law"), aims to explain in this Privacy Policy which personal data of Users it processes and how it ensures data security, and what rights Users have.

By using Kanuninevin.com website and mobile application, the user consents to the processing of his personal data as described in this Privacy Policy. In cases where personal data belonging to someone else is shared by the User, it is assumed that the consent of the data owner has been obtained and information has been provided by the User. If you do not agree to your personal data being collected, used and shared in this way, please do not use the Kanuninevin.com website and mobile application.
Kanuninevin.com may provide links to third party websites, portals or mobile applications. Kanuninevin.com does not bear any responsibility for the privacy policies and contents of these sites.

2. PROCESSING OF PERSONAL DATA
A. GENERAL PRINCIPLES
• Kanuninevin.com complies with the following general principles set out in Article 4 of the Law in the processing of personal data obtained through the website and mobile application:
• Complying with the law and the rules of honesty
• Be accurate and up to date when necessary
• Processing for specific, clear and legitimate purposes
• Being related to the purpose for which they are processed, limited and proportionate.
• Preservation for the period stipulated in the relevant legislation or required for the purpose for which they are processed.
You can find detailed information about general principles in Kanuninevin.com Personal Data Protection and Processing Policy.

B. PURPOSES OF PERSONAL DATA PROCESSING
Kanuninevin.com processes User personal data for the following purposes in accordance with the Law and secondary regulations:
Reservation Procedures: Your personal data is processed for the purpose of completing and managing your reservation. This purpose also includes sending you messages for reservation confirmation, cancellation or changes, as reminders about the service, and ensuring that our website and mobile application operate efficiently.

Customer Services: We provide customer services through the live support panel on our website and our call center in order to facilitate the reservation process and meet your requests regarding the services we offer. The personal data you share during communication with our customer service employees is processed in order to respond to your request.
Member Account Transactions: By becoming a member of Kanuninevin.com, you can easily manage your reservations, newsletter preferences and search preferences. If you create a member account, the personal data you share will be processed so that you can make the most of your member account.
Communication: We may contact you for various purposes using the personal data you provide to Kanuninevin.com. Completing your reservation transactions, sending reminder and warning messages, and responding to your request that you have sent to us are the main ones.

Legal Obligations: Your personal data, especially the processing of online user data in accordance with the relevant legislation and responding to information requests from administrative/judicial authorities, may be processed and transferred in the ways foreseen in the legislation, if required by any legislative provision to which Kanuninevin.com is subject, and stored for the period foreseen in the relevant legislation or required for the purpose.
Resolution of Disputes: Kanuninevin.com may process your personal data and share it with the relevant legal authorities in order to prove that it has carried out lawful transactions and fulfilled its legal obligations in case of disputes that may arise in the future and to ensure the resolution of the disputes.
Improvement of Services and Customer Satisfaction: Your personal data is processed for the purpose of conducting analytical studies to improve your website experience, evaluating your requests, complaints and suggestions and taking actions to increase customer satisfaction and service quality. In addition, publishing your accommodation evaluations and comments on the website may also be carried out within the legitimate interests of Kanuninevin.com. The purpose of the reviews, which you can publish anonymously depending on your preference, is to inform other users about the facility you stayed in.

Marketing/Advertising: Kanuninevin.com may use your information for various advertising and marketing activities if you give explicit consent. In this context, your personal data may be processed for the purposes of creating a potential customer record, informing you about campaigns and opportunities, carrying out profiling, targeting and advertising activities, presenting you with offers that best suit your past preferences and likes, and sending e-bulletins in accordance with your preferences registered in our website member profile. Your personal data will not be processed for these purposes if you do not consent to marketing activities or if you withdraw your consent.
LEGAL REASONS FOR PROCESSING YOUR PERSONAL DATA
Kanuninevin.com processes personal data if at least one of the legal reasons specified in the Law exists. The legal reasons on which the above-mentioned personal data processing purposes are based are as follows:

• The establishment or execution of a specified contract is carried out based on its legal reason.
• The data processing activities we carry out in order to fulfill our legal obligations are based on the legal reason specified in Article 5/2 (d) of the Law.
• Cases in which personal data are processed for the resolution of disputes are based on the legal reason for the establishment, use or protection of a right specified in Article 5/2 (e) of the Law.
• Marketing and advertising activities can be carried out based on the legal basis of explicit consent specified in Article 5/1 of the Law. Reservation transactions, customer services and member account transactions are subject to the provisions of Article 5/2 (c) of the Law.
• Activities based on service improvement, customer satisfaction and communication purposes are carried out based on the legal reason of legitimate interest regulated in Article 5/2(f) of the Law.

C. METHODS OF COLLECTING PERSONAL DATA
Within the scope of the services it offers to the User and the data processing purposes stated above, Kanuninevin.com may collect personal data electronically through call center and e-mail channels, reservation forms on the website and mobile application, membership registration forms or website live support panel, web analysis tools and cookies. In addition, it also collects personal data in cases where the User discloses it by contacting Kanuninevin.com through other methods.

D. TRANSFER OF PERSONAL DATA
Kanuninevin.com, which is highly sensitive about the security of personal data and compliance with the relevant legislation, shares personal data only to the extent necessary and in accordance with the law; Apart from this, it does not transfer it for any commercial purpose or sell it to third parties.
In order to complete and manage the reservations made through the Kanuninevin.com website and mobile application, the User who made the reservation shares his/her personal data with the relevant accommodation facility in the country or abroad.
In addition, User personal data may be shared with Kanuninevin.com's business partners and outsourcing suppliers within the framework of the conditions specified in Articles 8 and 9 of the Law. If the User has given consent to the processing of personal data for the purpose of carrying out marketing, profiling and advertising activities, it is possible to transfer data to solution partners that carry out such activities on behalf of Kanuninevin.com.

Personal Data Sharing with Official Authorities
Kanuninevin.com personal data and traffic information such as navigation information regarding the visit or membership to the website and mobile application; In order to fulfill its obligations arising from the legislation to which Kanuninevin.com is subject (in cases where Kanuninevin.com has a legal or administrative obligation to notify or provide information, such as fighting against crime, threat to state and public security, etc., but not limited to this), it may share this information with public institutions and organizations that are legally authorized to request it.

E. DELETION, DESTRUCTION AND ANONYMIZATION OF PERSONAL DATA
Kanuninevin.com stores the personal data it processes through its website and mobile application for the periods stipulated in the relevant legislation and/or for the period required by the purpose of processing. If this period expires, personal data is destroyed in accordance with the Law and the Regulation on Deletion, Destruction or Anonymization of Personal Data.
3. MEASURES TAKEN TO ENSURE DATA SECURITY
Kanuninevin.com takes all appropriate technical and administrative measures to ensure that personal data is processed in accordance with the law and to reduce risks such as malicious use, unauthorized access, sharing, destruction or modification of personal data.
You can find detailed information about the technical and administrative measures taken to ensure data security in Kanuninevin.com Personal Data Protection and Processing Policy.

4. COOKIES
Kanuninevin.com, to improve the User's website experience, etc. uses cookies for different purposes. 
5. WEB MONITORING
Kanuninevin.com website and mobile application is owned by Google, Inc. (“Google”) and Hotjar Ltd., a web analytics service. (“Hotjar”) collects and stores data for analysis, marketing and optimization purposes using web tracking technology. You can opt out of being tracked by Google Analytics with future effect by clicking here for your current web browser. You can click here to prevent being tracked by Hotjar.
Detailed information about web tracking is included in the Google Privacy Policy and Hotjar Privacy Policy

6. PERSONAL DATA BELONGING TO CHILDREN
Kanuninevin.com's website and mobile application are intended to be used by adults, and the services offered are not intended for children. Consent of a parent or guardian is required for those under the age of 18 to use the services offered by Kanuninevin.com. If information is obtained from a child under 18 years of age, Kanuninevin.com has the right to delete this information. However, in limited cases such as the execution of reservation transactions and the purchase of other travel-related services or other exceptional circumstances (such as features related to families), Kanuninevin.com may only process children's personal data with the consent of the parent or guardian.

7. SOCIAL MEDIA ADD-ONS
Various social media plug-ins have been integrated into the Kanuninevin.com website and mobile application. By clicking on one of the integrated social media buttons, some of the User information is shared with social media providers. If the User is simultaneously logged into the social media account or social media cookies are saved in the User's browser, the social media provider can recognize the visit on our website or mobile application and display these activities on the User's social media profile.

Even if the User does not have an account on a social network (e.g. Facebook), the plug-in provider is not logged in, or the plug-in is not clicked, it is possible for social media providers to record information such as the URL information or IP address of a visited website.
To prevent social networks from associating your visit to the Kanuninevin.com website with your user accounts, you must log out of your user account before visiting our website.
For more information about the social media plug-ins integrated into the Kanuninevin.com website and mobile application, we recommend that you read the privacy policy of the relevant social media.

 

Facebook: https://tr-tr.facebook.com/privacy/explanation

Twitter: https://twitter.com/en/privacy#update

Google/Youtube: https://policies.google.com/privacy?hl=tr&gl=ZZ

Pinterest: https://policy.pinterest.com/tr/privacy-policy

Instagram: https://help.instagram.com/155833707900388

USER'S RIGHTS
By applying to Kanuninevin.com as the data owner, the user;
• Learning whether personal data is processed or not,
• Requesting information if personal data has been processed,
• Learning the purpose of processing personal data and whether they are used for their intended purpose,
• Knowing the third parties to whom personal data are transferred at home or abroad,
• Requesting correction of personal data in case of incomplete or incorrect processing and requesting that the transactions carried out in this context be notified to third parties to whom personal data has been transferred,
• Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the law and other relevant legal provisions, and requesting that the transactions carried out in this context be notified to third parties to whom personal data has been transferred,

• Object to the emergence of an adverse result by analyzing the processed data exclusively through automatic systems,
• They have the right to request compensation for the damage if they suffer damage due to the processing of their personal data contrary to the Law.
If the User submits his requests regarding his rights listed above to Kanuninevin.com in accordance with the application procedures stipulated in the Communiqué on the Procedures and Principles of Application to the Data Controller, Kanuninevin.com will finalize the request free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, Kanuninevin.com may charge the fee at the tariff determined by the Personal Data Protection Board.
You can find more detailed information about the processing of personal data by Kanuninevin.com and ensuring data security in the Kanuninevin.com Personal Data Protection and Processing Policy.

8. CHANGES TO BE MADE IN THE PRIVACY POLICY
Kanuninevin.com may make changes to this Privacy Policy at any time. These changes become effective on the day the new amended Privacy Policy is published. Necessary information will be provided to Users in order to be informed about the changes in this Privacy Policy.
9. COMMUNICATION
You can forward your questions and requests regarding the Privacy Policy to Kanuninevin.com at nevsahin69 @gmail.com.